Better Versus Bigger

In this bold keynote, executive business coach Raghav Parkash demonstrates how both leaders and their teams can shatter the status quo, adopt a resilient mindset, and make bold and BETTER decisions that drive strategic growth.

What You Will Learn

• Discover how to harness uncertainty and unlock new opportunities for your practice and leadership team.
• Master techniques to build a resilient mindset that empowers both you and your team to make decisive, bold decisions.
• Learn how to convert everyday challenges into strategic advantages that fuel sustainable growth across your organisation.

In this enlightening session, Dr Barry Oulton—dentist, former practice owner, and now communications coach—explores how emotionally driven communication shapes decisions. Through engaging storytelling and practical insights, he reveals how the way you speak, your tone, and body language directly influence patient and team choices and build trust in your practice's direction.

• Integrate communication with decision-making to drive better practice outcomes.
• Harness tone, body language, and message framing to shape perceptions and inspire informed choices.
• Implement active listening techniques that build trust and create measurable success.

Derek Uittenbroek, marketing expert to some of the biggest and fastest growing dental brands, pulls back the curtain on what practices must focus on when it comes to branding. He explains how to differentiate your practice with the right content that resonates with both current and potential patients and drives team alignment for decisive action.

• How to forge a better brand strategy that sets your practice apart.
• Create content that attracts and retains patients with authenticity.
• Drive decisive marketing actions that empower your team and fuel growth.

Women dental leaders sharing experiences of how they are navigating their path of growth and development to effectively serve the leadership responsibilities in their dental enterprises.

• Skills, mindsets and behaviors that paved the way to leadership.
• Developing a style of leadership required to create the maximum impact.
• How they deal with stress and burnout in demanding situations.

Not all AI is created equal. With clinical AI on the rise, how do you separate real impact from hype? Global Clinical Lead at Overjet AI, Eddie Coyle, unveils a benchmark study showing how Overjet AI imaging solution is redefining diagnostics, treatment planning, and patient trust—proving what truly drives better clinical outcomes.

• The AI imaging difference: how Overjet improves accuracy and case acceptance.
• Why picking the right AI partner shapes your practice's future.
• How to seamlessly integrate AI for better clinical and financial results.

What happens when UK dental practices decide to integrate AI into their phone systems? Krishnan, co-founder of VoiceStack, and Adrian Dray, a leading commentator on AI phone systems in UK dentistry, unveil a benchmark study showing how UK dental practices are using AI to grow smarter, run more efficient teams, and improve patient experience. This session breaks down real data, proving how AI-driven phone systems are reshaping practice success.

What You Will Learn

• The difference between standard AI phone systems and a dental AI phone system.
• Key metrics that a dental AI phone system can help with better decision making.
• Practical steps to harness AI for better team efficiency, patient experience, and revenue growth.

Unwind and reflect on the days events and share your thoughts among your peers and the CareStack leadership team.