From Claims to Collections | Part 01
Streamlining Your RCM for Faster Payments
Are hidden RCM inefficiencies draining your revenue? Most practices lose 10–20% without realizing it. In this webinar, you’ll learn how to streamline your revenue cycle, stop the leaks, recover lost income, and create a stress-free system that benefits both your team and your patients. You’ll also see how technology can cut manual work, improve accuracy, and give your team the tools they need to keep cash flow steady and your practice financially healthy.
Ishtiaq Rouf
CEO, BITE Dental Center
Ishtiaq leads strategy and operations at a 4-location multi-specialty practice. He focuses on team performance, technology adoption, and patient-centered innovation to drive growth and satisfaction.
Penny Filipe
Senior Operating Manager at Alpha Dental
Penny specializes in driving KPIs, optimizing workflows, and supporting organizational growth. She focuses on staff training, financial performance, and creating efficient office environments that boost productivity and patient experience.
Maria Fuertes
VP, CareRevenue
Maria Fuertes is a healthcare operations leader with deep expertise in revenue cycle management and process excellence. At CareRevenue, she helps dental practices and DSOs streamline billing, cut inefficiencies, and accelerate cash flow.
What You'll Learn
This live session will walk you through the real challenges and practical solutions for today’s dental practices:
- Reality Check: Identify common revenue cycle frustrations and hidden costs
- Self-Assessment: Score your current RCM efficiency
- The 5 Pillars of Streamlined RCM: Prevention, technology, team alignment, patient financial experience, data-driven decisions
- 4-Phase Roadmap: Assessment → Quick Wins → Optimization → Continuous Improvement
Who Should Attend
This webinar is designed for dental professionals and practice leaders who want to take control of their revenue cycle and accelerate collections.
- Practice Owners & Partners - looking to maximize profitability and reduce AR days
- Office Managers & Administrators - responsible for billing, claims, and collections
- Revenue Cycle & Billing Teams - who need efficient workflows and fewer denials
- DSO Leaders & Finance Teams - scaling practices and optimizing cash flow across locations
- CareStack Users - wanting to integrate smarter RCM strategies into their PMS
About Host
Maria Fuertes
VP, CareRevenue
Maria Fuertes is an operations and practice management leader with extensive experience helping dental organizations scale performance, streamline workflows, and improve patient experience. She currently serves as VP of Practice Solutions at CareStack, where she leads strategic initiatives focused on operational efficiency, growth optimization, and practice transformation for multi-location dental groups.
With a career spanning leadership roles in dental service organizations and specialty practices, Maria has overseen multi-site operations, implemented standardized processes, and guided teams through sustainable growth initiatives. Her background includes positions such as Director of Operations and Area Manager, where she managed cross-functional teams, improved productivity, and enhanced patient-centered service delivery.
Frequently Asked Questions
Is this webinar free to attend?
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Manage Your Complete Dental Revenue Cycle Management
