Main Webinar Page
Enhancing Practice Productivity Through Smarter Systems
An exclusive webinar for Data Outsource customers. Designed for practices ready to improve efficiency, bookings, and operational performance.
Dental practices today need not only stable IT infrastructure, they need systems that actively drive productivity and growth. In partnership with Data Outsource, this exclusive webinar introduces practical technologies and workflows that help practices increase bookings, improve operational visibility, and streamline daily operations. Delivered by CareStack, the session provides a clear framework for turning better systems into measurable financial performance.

Understanding
the Dental Lending Environment to Support Practice Growth
The lending environment for dental practices has changed, and owners are feeling it. This exclusive CareStack customer webinar unpacks how shifts in lending, patient affordability, and finance access are impacting practice growth decisions today. Delivered in partnership with MediPay, the session provides clear, practical insights to help owners navigate funding conversations, support treatment acceptance, and protect cash flow with confidence.

Enhancing Front Desk Communication to Drive Practice Growth
Your front desk shapes every patient’s first impression and their decision to book, show up, and return. This exclusive CareStack customer webinar equips front office teams with practical communication tools, simple scripts, and confidence-building techniques to boost conversions and reduce no-shows. Highly recommended for VoiceStack customers, the session also demonstrates how to use insights from both platforms to guide conversations and support callers more effectively.

Previous Webinars

Enhancing Practice Productivity Through Smarter Systems
Wednesday, March 04 | 06:30 PM AEDT

Understanding
the Dental Lending Environment to Support Practice Growth
Thursday, February 19 | 07:30 PM AEDT

Enhancing Front Desk Communication to Drive Practice Growth
Wednesday, December 10 | 07:30 PM AEDT

Navigating the Payroll Tax Crisis in Australian Dental Practices
Thursday, October 30 | 07:00 PM AEDT

How To Convert Leads into High-Value Dental Patients
Thursday, September 4 | 08:00 PM AEST
From Clicks To Chairs | Part 01
Speakers

James Mani
Dental Tech Influencer
Helping practices grow through smart technologies.

Roch Kasimov
Executive General Manager – MediPay
Leading MediPay’s national operations, Roch oversees credit, product, technology, and risk, drawing on work with 2,000+ practices to strengthen cash flow and long-term sustainability.

Ernest Salib
Business Development Manager – MediPay
With 10+ years in practice management and patient experience, Ernest supports Australian dental teams in delivering compliant, patient-friendly financing solutions.

Louise Howlett
Practice Management Coach & Trainer – Prime Practice
With 20+ years in the dental industry across Australia and the UK, Louise brings deep expertise in clinical assisting, front office leadership, and practice administration. As an Associate Certified Coach with the International Coaching Federation, she empowers dental teams to elevate patient experience.
