Maximize Every Dollar: Master Payor Negotiations & Build Stronger Systems
Negotiating fees with insurance plans often feels confusing, time-consuming, and stacked against the practice. But with the right fundamentals and systems in place, it can become a structured, strategic lever for long-term financial stability.
This webinar breaks down how payor negotiations actually work, when they are worth pursuing, and how to approach them with clarity and confidence.
Penny Filipe
Senior Operating Manager at Alpha Dental
Penny specializes in driving KPIs, optimizing workflows, and supporting organizational growth. She focuses on staff training, financial performance, and creating efficient office environments that boost productivity and patient experience.
Chad Hendricks
Owner, Clear Water Consulting
Chad has 20+ years in dental, led payer relations and revenue cycle at major DSOs, and now runs Clear Choice Consulting to support practices of all sizes.
Maria Fuertes
VP, CareRevenue
Maria Fuertes is a healthcare operations leader with deep expertise in revenue cycle management and process excellence. At CareRevenue, she helps dental practices and DSOs streamline billing, cut inefficiencies, and accelerate cash flow.
What You'll Learn
This session will demystify payor fee negotiations and give you a clear, practical framework to approach them with confidence:
- How Payor Negotiations Really Work: A plain breakdown of the negotiation process and when it actually makes sense to initiate conversations with insurance plans.
- The Fundamentals That Matter Most: Key principles every practice should understand before negotiating fees, including leverage points and common pitfalls.
- Network vs. Umbrella Plans Explained: What these plans are, how they differ, and the benefits and limitations of each for your practice.
- Negotiation Strategies Compared: The pros and cons of different approaches, and how to choose the right strategy based on your goals and market position.
- Systems That Strengthen Outcomes: How strong internal workflows and financial visibility support more effective negotiations and help maximize revenue while maintaining long-term stability.
Who Should Attend
This webinar is designed for dental leaders and teams who want to improve reimbursement outcomes and build a more financially resilient practice.
- Practice Owners & Partners looking to improve insurance reimbursements without compromising long -term stability.
- Office Managers & Practice Administrators responsible for overseeing insurance participation, fees, and financial performance.
- Billing & Revenue Cycle Teams who work directly with payors and want a clearer, more effective approach to negotiations.
- DSO Leaders & Operations Managers focused on consistent, scalable negotiation strategies across multiple locations.
- Financial & Operations Leaders seeking better systems and visibility to support data -driven payor discussions.
- Practices Considering Negotiation for the First Time or reassessing existing contracts to determine if and when renegotiation makes sense.
About Host
Maria Fuertes
VP, CareRevenue
Maria Fuertes is a healthcare operations leader with deep expertise in revenue cycle management and process excellence. At CareRevenue, she helps dental practices and DSOs streamline billing, cut inefficiencies, and accelerate cash flow.
Frequently Asked Questions
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Manage Your Complete Dental Revenue Cycle Management
Registration is now closed. Don’t worry — the recorded webinar will be available after the event.