CareStack v10.36ZOOM

What’s New in CareStack

Join Us for the CareStack 10.36 Release Webinar

CareStack 10.36 Release delivers meaningful enhancements across mobility, front office operations, clinical workflows, analytics, and financial controls. Each update is designed to remove friction, improve visibility, and help practices move faster with confidence.

Tuesday, April 14
7.30 PM AEST
1.5 hrs

CareStack V10.36 Features

Don’t Miss Out on these Exciting Updates that
Enhance Your CareStack Experience

CS Mobile App

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Manage schedules on the go

View daily appointments with confirmation status and switch seamlessly between list and calendar views directly from your mobile device.

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Instant access to patient information

Quickly search and access patient details, medical alerts, and treatment history without logging into the desktop system.

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Faster patient communication

Call, email, or chat with patients instantly and manage all conversations from the CS Mobile App available on the App Store and Google Play Store.

CS Mobile App

Front Office

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Patient Tracker & Scheduler

Early and Late indicators now track patient arrival times with duration, and can be viewed on appointment tiles, the Dashboard, and both Expanded and Compressed views of the Patient Tracker.

Front Office

Clinical

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Custom Procedure Codes

Custom procedure codes can be mapped to standard ADA codes (e.g., 012.A → 012) using the “Code in Claims” field, enabling smoother HICAPS claim submissions.

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Clinical Summary Improvements

Clinical Summary now displays the last performed date for exams, imaging, and hygiene services, enabling quicker access for front office staff.

Clinical

Patient Engagements & Services

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Google Analytics

Google Analytics and Google Ads integration is now available for the online appointment portal, providing full visibility into how patients find and book appointments online.

Patient Engagements & Services

Revenue Cycle Management (RCM)

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Payment Plans Improvements

Payment Plans now support multiple split payments per instalment, allow linking multiple receipts to a single instalment, and enable paying multiple instalments with a single receipt for greater flexibility.

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Provider Tagging in Receipts

Providers can now be tagged to receipts for all payments, ensuring accurate income allocation and enabling collection-based reporting.

Revenue Cycle Management (RCM)

Referrals

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Internal Referrals

Introducing Internal Referrals to refer a patient to an in-house provider, helping track revenue from the referral with ease.

Referrals

Reporting & Analytics

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Refer Out (Internal Referrals) Report

Internal Referral reports now support Summary and Detail views with filters for provider, location, and date range, along with visibility into patient referrals across Accepted, Proposed, and Presented Production values.

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Filters in Reports

Filtering by Appointment Flag is now supported in the Appointments By User and Appointments By Provider Reports, as well as in the Opportunity Miner.

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Reporting Improvements

Collection-based reports now include provider tagging to receipts, with added Receipt Provider filters, new Payments and Allocated Payments columns, enhanced drill-down views, and additional payment-level filters.

Reporting & Analytics

Speakers

Achu R - SPEAKER
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Achu R

Director of Customer Success

Mathew Kandirickal - SPEAKER
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Mathew Kandirickal

Product Manager

Neill Mathew Suresh - SPEAKER
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Neill Mathew Suresh

Product Manager

Shreesha Ampar - SPEAKER
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Shreesha Ampar

Product Manager

K Thomas Mathew - SPEAKER
SPEAKER
SPEAKER

K Thomas Mathew

Product Manager

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